- NTT DATA North America (Stockton, CA)
- …the digital future. Visit us at us.nttdata.com NTT DATA's Client is seeking a Service Desk Engineer **Job Description:** Members of the End User Services (EUS) ... is a part of NTT Group, which invests over $ 3 .6 billion each year in R&D to help organizations...Provides feedback on technical process issues to improve overall service delivery. + Participates in local and enterprise projects… more
- Leidos (Washington, DC)
- …! **Your greatest work is ahead!** We are in search of a ** Service Desk Engineer** to support our **Advanced Research Projects Agency for ... Health (ARPA-H)** program. As a ** Service Desk Engineer** , you are expected...highly preferred. + HDI Certification. + Experience with Tier 3 Level Support. **Original Posting:** April 11,… more
- Link Solutions Inc (Fayetteville, NC)
- …experience within a Help Desk / Service Desk environment. Senior Level : + Three ( 3 +) years of experience providing daily supervision and direction to ... Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level ) to...Eight (8+) years of IT experience, preferably within a Help/ Service Desk environment. Preferred: + BA/BS degree… more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (Help Desk ), Provisional - Instructional Computing & Information Technology **GENERAL DUTIES** IT Computer Systems ... ticketing system, including prioritization, categorization, and escalation processes to maintain service level agreements (SLAs). * Monitor helpdesk performance… more
- State of Massachusetts (Chelsea, MA)
- …projects are assigned and processed within expected timeframes. . Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review ... the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support**Team*. The Service Desk...or 3 teams within timeframes outlined in Service Level Agreements. . Ensure all tickets,… more
- Fairleigh Dickinson University (Teaneck, NJ)
- …Summary: Under the direction of the Director of IT Computing Services, the IT Service Desk Supervisor will be responsible for overseeing the daily operations of ... the IT Service Desk , ensuring exceptional support for all... team to deliver exceptional support services. + Ensures service level agreements (SLAs) are met and… more
- Leidos (Bedford, MA)
- …ahead! The National Security Sector at Leidos currently has an opening for a **Lead Service Desk Manager** supporting the SABRE program at Hanscom AFB, MA. This ... support, and at Leidos, we're looking for a Lead Service Desk Manager who can deliver. You'll...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Allied Universal (San Diego, CA)
- …and demonstrating exceptional customer service skills 12. Prepares and distributes high level reports, tracks all Service Desk metrics, and acts as ... Great Perks and Benefits Allied Universal Services is seeking the position of a **Security Service Desk Supervisor** . The Global Security Service Desk … more
- TekSynap (Arlington, VA)
- …experience, advanced degree preferred. + Ten plus years of experience in Service Desk Services, including at least 3 years in an IT outsourcing environment ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...Arlington, VA + Type of environment: Varies + Noise level : Low + Work schedule: Schedule is day shift… more
- The Boeing Company (Seal Beach, CA)
- …Security (BDS), Space Intelligence & Weapons Systems (SI&WS) Organization seeks a Service Desk Administrator to support proprietary programs network operations ... + Maintain accurate records of user interactions, issues, and resolutions in the service desk ticketing system. + Assist in the development and maintenance… more