- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- AssistRx (Orlando, FL)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Entergy (West Monroe, LA)
- …Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Call Center , Operations Manager , Compliance, BPO, Customer ... **Job Title:** Director of Call Center Operations **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** The… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- Transdev (Englewood, CO)
- Call Center Project Manager ...with various projects and requests. + Maintains and improves call center operations through innovation, ... represents the standard Corporate Policy. Key Responsibilities: + Provides Leadership to the Call Center staff + Develops staff for peak performance through… more
- Bank OZK (Cumming, GA)
- Job Purpose & Scope The Call Center Manager is... assistant manager (s) and call center support staff. Oversees day-to-day operations within ... Customer Care Centers are in alignment. + Monitors day-to-day operations of call center staff...effective customer service communication standards and processes. + Guides call center assistant manager (s) in… more