- Comerica (Frisco, TX)
- Technology Manager , Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager , Contact ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to… more
- AdventHealth (Altamonte Springs, FL)
- …Monday-Friday - Onsite - Altamonte Springs, FL **The role you'll contribute:** The Project Manager of Contact Center operations is responsible for leading ... entrusted with building trusting relationships and partnering with leaders in the Contact Center and Consumer guided businesses inclusive of the… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Manager of Contact Center Operations** **Job Class: State Program Administrator, Manager ** **Agency: Department of Employment and ... this new benefit to Minnesotans. **Position Purpose:** Under administrative direction, the Manager of Contact Center Operations leverages deep technical… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager… more
- Thrivent Financial (Minneapolis, MN)
- The Contact Center Manager role is directly responsible for ensuring a superior Client experience, while managing a team of up to 12-15 front line Client ... advisors, utilizing a variety of complex system tools and processes. The Contact Center Manager position is diverse and touches people, process, and… more
- Penn State Health (Hershey, PA)
- …status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA: ... OF POSITION:** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient… more
- Travel + Leisure Co. (Orlando, FL)
- …vacation inspiration into exceptional experiences for millions of travelers worldwide. The ** Contact Center Optimization Manager ** is responsible for ... enhance and modernize customer interactions across chat, and IVR channels. The Contact Center Optimization Manager is responsible for leading data science… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Qualtrics (Seattle, WA)
- …that's work worth doing. **Senior Product Manager - (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This Role** + The Customer Care ... drive the product roadmap for ingesting, analyzing, and surfacing actionable insights from contact center data. + Collaborate with engineering, AI/ML, and speech… more