- Thrivent Financial (Minneapolis, MN)
- The Contact Center Manager role is directly responsible for ensuring a superior Client experience, while managing a team of up to 12-15 front line Client ... advisors, utilizing a variety of complex system tools and processes. The Contact Center Manager position is diverse and touches people, process, and… more
- Warner Bros. Discovery (Atlanta, GA)
- … Technical Coordinators. **Your Role Accountabilities ** Productions/Projects + Main point of contact in the Remote Operations Center for multi-feed ... here you can thrive. **Your New Role ** The Remote Operations Manager will be responsible for...be responsible for the daily set up of the Remote Operations Center , scheduling the Remote… more
- Ryder System (Topeka, KS)
- …needed Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, ... Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The HR Contact Center Representative is the primary point of … more
- St. Catherine's Center for Children (Albany, NY)
- CASE MANAGER , MID-HUDSON PRC -- REMOTE /HYBRID -- DELAWARE COUNTY Program : Foster Care/ Mid-Hudson Region - Permanency Resource Center Location: Delaware ... Job Ref. #: 203 Schedule : Monday-Friday, with a flexible schedule This REMOTE /HYBRID position is 40 hours weekly, with flexibility. The casework is performed within… more
- CalSTRS (Sacramento, CA)
- …timely information to make critical, life-impacting decisions. Under the general direction of a Contact Center Manager (Staff Services Manager II), the ... Job Posting: Contact Center Team Manager ...Job Posting: Contact Center Team Manager State Teachers' Retirement...a team of six to eight Contact Center Analysts both in person and/or remote … more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** HealthIT Beaker **Job Summary:** The Manager - Epic Beaker, will lead and support our...capabilities, and scalability. Note: This role is available for remote work in most areas of US. . **KEY… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...support delivery of all operational KPIs. The Outsource Operations Manager will be responsible for remote , and… more
- Tiffany & Co. (Parsippany, NJ)
- …impacting business, driving client relations strategies and objectives for the Client Contact Center . He/She will be responsible for establishing and executing ... **Position Overview** The Client Development Manager will have a thorough understanding of luxury...implementing and driving the clienteling strategy for the greater Contact Center Team. They will be responsible… more
- First Horizon Bank (Knoxville, TN)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... posting. **THIS ROLE IS LOCATED ON-SITE IN KNOXVILLE, TN. IT IS NOT A REMOTE NOR HYBRID ROLE.** **SUMMARY** The Performance manager 's primary focus is coaching,… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** Public Storage is seeking a dedicated and experienced Manager to lead our Collections Program. This role will involve overseeing the ... Establish performance metrics and KPIs in collaboration with Care Center senior leaders to monitor and drive performance. +...with the option to take up to three flexible remote days per month. + Our office is based… more