- NRG Energy, Inc. (UT)
- …success-take the lead in shaping your career development, goals and future! The Process Manager , Incident Management & Process Improvement is responsible for ... the day-to-day execution of Incident Management processes for NRG Consumer. Foundational to the role is the ability to develop and foster relationships across… more
- NBC Universal (Englewood Cliffs, NJ)
- …by a culture of respect. We embrace authenticity and inspire people to thrive. The Manager , Incident Management will be part of the ITSM Platform Operations ... team supporting ongoing operations of the streaming service. The Manager will oversee a team of platform operations analysts...the delivery of NBC's Direct-to-Consumer platform + Drive the incident management process, ensuring that all systems… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and problem ... service excellence across the organization. Essential Functions: Oversee the end-to-end incident and problem management lifecycle, ensuring timely resolution of… more
- ServiceNow, Inc. (Orlando, FL)
- …purpose to make the world work better for everyone. **This position reports to: Manager , Major Incident Management ** ServiceNow is changing the way people ... holding a green card, will be considered."** The Major Incident Manager is a key driver for...required and trigger such escalation accordingly. . Ensure that incident management processes are followed and that… more
- Amazon (Arlington, VA)
- Description The Senior Resilience Manager (SRM) enables comprehensive security risk preparedness and response process, building resilience strategies, frameworks and ... be experienced working in ambiguous, complex environments to build resilient crisis management programs and capabilities, as well as educating and empowering teams… more
- Capgemini (Austin, TX)
- …rotation approximately once every 5 weeks. **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ... as soon as possible. The role of Major Incident Manager is embedded into Service Management Team and therefore works closely with Incident Management… more
- Academy Sports + Outdoors (Katy, TX)
- … Incident Managment will oversee all disaster recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis ... may be considered. + Industry certifications in IT project management , disaster recovery, or incident management (eg, PMP, CISSP, ITIL) preferred. Work… more
- Grifols Shared Services North America, Inc (Los Angeles, CA)
- …infrastructure and workplace functionality, capabilities, and options. The IT Services Manager oversees incident management , monitoring, and maintenance ... than 110 countries and regions. **Summary:** The IT Services Manager leads a team of technicians who provide services...this role advises both users and technical staff in incident resolution; advises and participates in project teams in… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …gives you purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), ... Basic Qualifications * 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment * 3+ years of technical experience… more
- Capital One (Mclean, VA)
- Senior Cyber Incident Event Manager Capital One's cyber incident and event management team supports the rapid and effective response to high impact cyber ... may include occasional non-standard working hours. Responsibilities: + Execute day-to-day incident management operations + Use technology infrastructure and… more