- MTA (New York, NY)
- Manager - Trouble Ticket Analysis Job ID: 9632 Business Unit: Metro-North Railroad Location: New York, NY, United States Regular/Temporary: Regular ... Desk Date Posted: Jan 14, 2025 Description POSTING NO. 9632 JOB TITLE: Manager - Trouble Ticket Desk DEPT/DIV: Maintenance of Way - Engineering WORK… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …+ Conduct trend analysis and performance monitoring and generate monthly trouble ticket reports to identify areas for improvement and ensure high-quality ... a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity maintenance, and technical… more
- Amazon (Bellevue, WA)
- …returned and damaged units across ReCommerce channels. You will manage the team's trouble ticket queue, triaging requests to various business and tech verticals ... items and support Retail initiated projects. Key job responsibilities Manage ReCommerce Trouble Ticket queue Triage technical and business requests Manage… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational readiness, ... problem resolution, and proactive system monitoring. + Track and manage Production Trouble Reports (PTRs) to resolution, including prioritization with BISD for code… more
- Insight Global (Plano, TX)
- …guidelines, standards and procedures. Takes ownership of escalations and perform trouble shooting, analysis , research and resolution using advanced query ... Job Description Insight Global is looking for a Jr-Mid Level Project Manager to work as a Release/Product Manager for one of their financial clients. This person… more
- Allison Transmission (Indianapolis, IN)
- …this role and how you can begin driving your career forward! Job Title: Manager , Identity and Access Management Pay Grade: M3 Job Description: The Identity and ... Access Management (IAM) Manager is an integral part of the IT Security...monitoring the environment (incidents and events) for signs of trouble and be able to work with the IT… more
- Insight Global (Marietta, GA)
- …performance Strong troubleshooting skills and ability to gather call traces and analysis for issue resolution Daily systems review to monitor capacities, alarms and ... overall health Ticket management -- requests, break fix, enhancements Consult with...to ensure system performance and support, including escalation of trouble tickets. Configure and maintain patch panels, and various… more
- iconectiv (Bridgewater, NJ)
- …troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system ... events and technical application issues - creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be… more
- Leonardo DRS, Inc. (Germantown, MD)
- …ensure acceptable performance, sustainability, and scalability * Perform complex technical trouble shooting and provide consultation to development teams * Develop ... accountability, functionality, and security of systems * Provide ongoing trend analysis for determining current needs and future resource requirements * Support,… more
- CoreSite (Secaucus, NJ)
- …Operations management to resolve site issues based on agreed upon priorities. + Trouble Ticket Management + Work Order Completion Process + Infrastructure ... way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are...knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC… more