- SMX (Philadelphia, PA)
- Oracle Customer Support Desk Agent (3998)at SMX(View all jobs) (https://www.smxtech.com/careers/) Philadelphia, PA As a member of the Customer ... Service Desk your focus is to deliver support and solutions to the customer base...+ Identify, troubleshoot, and resolve technical problems related to Oracle cloud services. + Research customer inquiries… more
- CACI International (VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * * **The Opportunity:** We are seeking an Oracle EBS Techno - Functional administrator to support...candidate will work as part of an Enterprise Service Desk - Service Improvement team to process user assistance… more
- Leidos (Washington, DC)
- …(DOJ). The program provides a range of IT services, including software application support , enterprise infrastructure support , service desk , ITSM, deskside ... Work at the direction of the program manager to support the full lifecycle development of custom Oracle...Java to identify issues quickly and effectively with the Oracle stack and helping the Service Desk … more
- TEKsystems (Lawrenceville, GA)
- …technical folks. This includes tasks such as configuring, designing solutions, and providing support to ensure streamlined use of the Oracle Fusion application ... will be part of the IT team responsible for maintaining and supporting the Oracle Fusion Cloud applications. This role would be primarily responsible to act as… more
- Envista Holdings Corporation (Brea, CA)
- …Service internal and external customers cost effectively; log and track customer support requests * Escalate and redirect Help Desk Incidents to the ... IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides...clear and concise communication is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support… more
- Leidos (Chantilly, VA)
- …performance metrics while supporting the team in exceeding expectations + Monitor help desk performance metrics, analyze trends in user support requests, and ... would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help...API Gateway + Experience running and managing a Help Desk **Preferred:** + Oracle IdAM products (OAM,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …services align with BILH needs.** **Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes ... Tier 1 support position is responsible for all aspects of customer requests and incident management, which will include: *logging, triaging, resolving service… more
- CACI International (Reston, VA)
- …to repeat and track defects to closure. * Maintain a working knowledge of customer systems and current Help Desk processes and procedures. * Provides advice ... Help Desk Analyst Job Category: Information Technology Time Type:...You will get to use your systems knowledge to support the operations of a complex, multi -faceted Financial… more
- SYNERGIS TECHNOLOGIES, LLC (Quakertown, PA)
- …with Helpdesk, Development, QA, Product Management, and Sales teams to ensure seamless customer support and resolution. + Regular interaction with customers to ... enhance product knowledge and overall service quality. Key Responsibilities: Customer Helpdesk Support (70%): + Serve as...CAD and engineering processes, with proficiency in MS SQL ( Oracle is a plus). + Exceptional written and verbal… more
- Marriott (Bethesda, MD)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... experience/certification + 6+ years' experience in information technology application development and support + 6+ years' experience with Oracle Human Capital… more