- Meta (Burlingame, CA)
- …ensuring seamless collaboration and effective communication. **Required Skills:** Program Manager - Customer Service Automation Responsibilities: 1. ... **Summary:** We are seeking an experienced Program Manager to lead our Service Automation ...enable faster resolution, improve efficiency, and align AI and customer service automation projects with our strategic… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...Collaborate with cross-functional teams, such as marketing, product development, customer service , and operations, to communicate … more
- Amazon (Seattle, WA)
- Description The Customer Service People eXperience and Technology (CS PXT) team is looking for a talented Program Manager supporting global programs. ... be located onsite in Seattle, WA The CS PXT Program Manager is a hands-on, analytical role...protected status. About the team When you join the Customer Service People eXperience and Technology (CS… more
- Amazon (Dallas, TX)
- Description Customer Service Security is the first line...cause them harm. We are looking for a Technical Program Manager who is ready to take on ... a front-line role in addressing information security issues facing the largest Customer Service and Logistics operation in the world, where customer … more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...applications. CET is looking for an experienced Sr. Technical Program Manager (TPM) to lead a multi-year,… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational ... set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both...and general business operations. This role is specific to Customer Service . We're a small, but mighty… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs to be passionate about the ... Key job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. -… more
- Amazon (Seattle, WA)
- …member develop into a better-rounded contributor. About the team As Earth's most Customer Centric Company, Amazon's Customer Service (CS) organization builds ... with strong analytical skills and practical experience to manage the technical program for the next generation of transporter support software systems. The Shipping… more
- Amazon (Santa Clara, CA)
- …you! A day in the life A typical day for a Principal Technical Program Manager in the Customer Service 's Data and AI team involves balancing strategic ... Computer Vision, Machine Learning, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. As a… more
- Amazon (Austin, TX)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. ... You will be responsible for driving a high-visibility program of reducing customer service ...CET team. A day in the life As a Program Manager in our Customer … more