- CACI International (Scott Air Force Base, IL)
- …regular system audits and recommend upgrades or changes to improve performance and security. Subject Matter Expert / SME : + Leads and oversees daily ... Helpdesk Specialist Job Category: Information Technology...and analytical skills. Superior communication and customer service abilities Subject Matter Expert / SME :… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an SME Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS ... how to achieve efficiencies and improvement is service desk functions. + Facilitates helpdesk tiers 1 & 2 staff in recognizing, identifying, isolating, and resolving… more
- Citizenship and Immigration Services (Washington, DC)
- …intelligence reports in the form of Intelligence Information Reports (IIR); Serving as a Subject Matter Expert ( SME ) in immigration-related intelligence ... and National Security Division, FDNS EB-5 IPO. As an Intelligence Research Specialist , you will represent the organization on committees and working groups;… more
- Percepta (Melbourne, FL)
- …+ Act as a mentor to less experienced teammates: + Act as a backup for a subject matter expert in the absence of the Manager + Demonstrate leadership ... and 2 troubleshooting and analysis and Complete and disposition helpdesk tickets such as: + Create and/or resolve username...Networking + Six months experience managing and maintaining a Helpdesk tracking tool **What You Can Expect** + Starting… more
- City of New York (New York, NY)
- …to resolve end-user problems and production environment operational issues. - Serve as Technical Subject Matter Expert with regards to any complex new ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location: 375 Pearl Street New York, NY The Department… more
- US Signal Company LLC (Grand Rapids, MI)
- …access methods. + Receive incoming customer calls for trouble/technical support, acting as a subject matter expert for Cloud related issues. + Probe ... of managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical Operations Center team and is… more
- Bright Horizons (Newton, MA)
- …Absence Specialist to join our team. The successful candidate will serve as a subject matter expert of the Bright Horizons Leave of Absence processes and ... skills, experience in case management, customer service and reporting/auditing. The LOA Specialist role is to provide supplemental support and assistance with our… more
- Office of the Secretary of the Interior (Washington, DC)
- …but are not limited to the following: Serves as the primary system administrator and subject matter expert for the Department of the Interior's SaaS-based ... operational resources to support system maintenance, enhancements, user training, and helpdesk support functions. Develops and manages budgets and schedules related… more
- Springbrook (Oneonta, NY)
- …upgrades. + Adheres to established product, direction, and platform standards. + Act as a subject matter expert for staff, working closely with staff to ... activities thoroughly, accurately, and in a timely manner in a helpdesk database. + Independently identify, troubleshoot, document, and escalate complex problems.… more
- Needham Bank (Needham, MA)
- Job Descriptions: Needham Bank is seeking a dedicated and dynamic IT Business Systems Specialist - Retail and Deposits Delivery to join our team. The role will serve ... as the key technology SME driving delivery within Deposit product and Retail business...data flow and system integrations. + Works with IT Helpdesk and Engineering team to triage, troubleshoot and resolve… more