- SAIC (Reston, VA)
- …Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and ... automated + Provide input for technology requirements impacting service catalog and/or request fulfillment + Support engineering and design of service… more
- Federal Reserve Bank (Philadelphia, PA)
- …IT Asset Management Controls. **ServiceNow Queue Management:** Assist with service catalog request review and fulfillment . Help with on/offboarding ... by creating efficient workflows or create frontends to assist customers for request service . **Data Reporting/Team Metrics/Business Analysis -** Investigate ways… more
- CACI International (Chantilly, VA)
- …MSI including Incident, Problem, Change, Event, Configuration, Knowledge, Request Fulfillment , and Service Catalog providing continual process ... Service and Integration Management (SIAM) MSI Lead Job...Integration (MSI) Lead with 10 or more years of service operations management experience in a multi-supplier environment. The… more
- Cummins Inc. (Frankfort, KY)
- … service excellence, mitigating risks, and increasing value from suppliers. + ** Request Fulfillment ** : Efficiently managing service requests through ... service management processes and ensure reliable, verifiable information is available. + ** Service Catalog Management** : Keeping an up-to-date service … more
- Cummins Inc. (York, SC)
- … service excellence, mitigate risks, and increase value from suppliers. + ** Request Fulfillment ** : Efficiently managing service requests through their ... service management processes and ensure reliable, verifiable information is available. + ** Service Catalog Management** : Keeping an up-to-date service … more
- Lumen (Albany, NY)
- …engine Studio [Flow designer, Action Designer, Closed Loop Automation] + Configure product/ service catalog in ServiceNow. + Review performance observations from ... Catalog -Driven Order Orchestration, Order Management, Order Decomposition, Order Fulfillment , and Order Fallout Management capabilities + 4+ years of experience… more
- Burlington (Edgewater Park, NJ)
- …processes. Key responsibilities include overseeing Incident Management, Major Incident Management, Service Request Fulfillment , and Problem Management. You ... partners to define Service Management (Incident, Problem, Change, Service Catalog , Request management, SLAs, Governance, reporting, Knowledge Management,… more
- Hyundai Autoever America (Fountain Valley, CA)
- …best practices are followed in incident management, problem management, and request fulfillment with continuous operations and process improvements. Facilitate ... 10037 - Sr. Manager, IT Service Management Location - Fountain Valley, CA PURPOSE:...outages. Collaborate with neighboring teams to identify and centrally catalog technology debt and escalate remediation plans amongst internal… more
- Netflix (Los Gatos, CA)
- …internally, by Netflix creative employees, and externally by our content and fulfillment partners, creative agencies, and freelancers, curating the best and largest ... on-demand catalog in the world. Acquisition and Evaluation of audiovisual...at Netflix, as well as externally by our content, fulfillment partners, creative agencies, and freelancers that work with… more
- CACI International (Arlington, VA)
- …ITIL practice areas to support strategic discussion and direction in evolving the service catalog , self- service capabilities, CMDB, asset, incident, problem, ... Strong, up to date, working knowledge of ServiceNow modules and applications: Service Catalog (s), Change, Incident, Problem, Knowledge, User and Asset… more