- Fotona (Irving, TX)
- …dedication to R&D, unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US ... headquarters in Irving, Texas. The Service Desk Agent will be a key team player of the Service Department providing support for our customers around the… more
- Epsilon, Inc (Greenville, SC)
- ** Service Desk Agent I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... monitors and reports issues affecting enterprise services for USPTO. **An average day:** As Service Desk Agent I, you will perform Tier I and Tier II… more
- Stanford Health Care (Newark, CA)
- …States of America) **This is a Stanford Health Care job.** **A Brief Overview** The Service Desk Agent I is responsible for providing first contact remote ... repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30 PM...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- CTG (San Francisco, CA)
- **CTG is seeking to fill a Beaker Go-Live Level 1.5 Service Desk Agent opening for our client in San Francisco, CA.** **Location:** San Francisco, CA ... Overview:** CTG is seeking dedicated and detail-oriented Level 1.5 Service Desk Agents to provide front-line support...agent will answer incoming phone calls or work self- service tickets. This person will serve as the first… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- Guidehouse (Silver Hill, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + ... proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and...daily and reprioritize as needed to ensure compliance with Service Level Agreements (SLA). + Define and classify level,… more