- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- RLDatix (UT)
- Service Desk Analyst |... | Computer Information Systems | Lehi, UT | Hybrid (Contract) RLDatix is on a mission to transform ... to reach our ultimate goal-helping people. We're searching for a Lehi, UT based Service Desk Analyst to join our Computer Information Systems team for a… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for the Health ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...Vacation or Sick Leave) Workplace Type This is a hybrid position in New York,NY. Application Deadline This position… more
- HonorHealth (Phoenix, AZ)
- …of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Service Desk Analyst I answers inbound support calls, work ... to achieve first call resolution or escalate incidents when appropriate. In addition, the Service Desk Analyst I participates in a support on-call rotation… more
- ReSound (Vancouver, WA)
- **Help Desk Analyst ** **Why Work for Audigy?** Everyone who works at **Audigy** has a direct impact on the company and the people we work with. Our mission is to ... helping people, and making a difference in the patient experience. The **Help Desk Analyst ** position performs an array of IT-related duties including providing… more
- TEKsystems (Columbus, OH)
- Description Job Description: Summary: TEKsystems is seeking a Service Desk Technician for one of our clients based out of Columbus, OH. This person serves as the ... of contact for all technology related issues. They provide world class service through their interactions with our users and technical competencies. During each… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Help Desk Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** J0125-2216 ... seeking new members for our highly collaborative Tier 2 service desk team supporting a variety of...is located in our Lebanon, VA office; however, a hybrid working model is acceptable. **Your future duties and… more
- TEKsystems (Halethorpe, MD)
- Our client is looking to hire a Helpdesk Analyst . The daily responsibilities include logging, tracking, and resolving an average of 25 to 30 customer interactions ... user calls in a single point of contact help desk environment, and providing assistance to other members of...Vacation or Sick Leave) Workplace Type This is a hybrid position in Halethorpe,MD. Application Deadline This position is… more