- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Win (Women In Need) (New York, NY)
- Title of Position: IT Service Desk Analyst [ HYBRID ] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager ... the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys...work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...3PM EST*. This position is expected to follow a hybrid model of reporting to work that combines in-office… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- RLDatix (IL)
- Service Desk Analyst | IT/Corporate Information Systems | Chicago, IL | Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring ... to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team to provide… more
- IBM (Rocket Center, WV)
- …your unique skills and experience. **Your role and responsibilities** This role is for a service desk analyst to assist Master Claims Assistant Tool (M-CAT) ... work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative...* At least 1 year of experience as a service desk analyst . * At… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- TEKsystems (Neenah, WI)
- …you thrive in a fast-paced IT environment? We are seeking a highly motivated, innovative Service Desk Technical Analyst to provide phone, email, and onsite ... and assist with corporate infrastructure projects. Under the general direction of the Service Desk , this position will provide technical support for user… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst (Help Desk Lead) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... we want to hear from you! ABOUT THE OPPORTUNITY As a Financial Systems Support Analyst (Help Desk Lead), you will have the opportunity to work with cutting-edge… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more