- CACI International (Arlington, VA)
- Service Desk ITSM Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk ITSM Specialist to drive the adoption and enhancement of IT … more
- NuAxis Innovations (Kansas City, MO)
- **Tier II Service Desk Specialist ** Location **Kansas...emails left for the SD + Log Incidents and Service Requests into the ITSM . + Ensure that ... are currently seeking a talented and motivated **Tier II Service Desk Specialist ** for a...all Incidents are promptly and accurately documented in ITSM so that up-to-date information is available at all… more
- Robert Half Technology (Holyoke, MA)
- Description We are in search of a Service Desk Specialist to become an integral part of our team in the Education industry, based in Holyoke, Massachusetts. ... and service request fulfillment procedures in the Service Desk ticket tracking system * Proactively...Comply with all policies and procedures associated with IT Service Management ( ITSM ) * Participate in the… more
- Leidos (El Segundo, CA)
- …or equivalent).** **Strong experience in customer support, preferably in a technical service desk or IT support environment.** **Familiarity with Identity and ... including user access control, security groups, and role-based access.** ** Service Desk Tools & Ticketing Systems: Familiarity... management, particularly helpful in ensuring efficient and effective service delivery within the ITSM (IT … more
- Koniag Government Services (Washington, DC)
- …assistance request(s) and tickets in the IOO ITSM System using Government's Shared Service and Help Desk processes and procedures. + Answer the Shared ... an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of...balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy… more
- New York State Civil Service (Albany, NY)
- …group.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely ... limited to, the following:* Review and respond to IT Service Management ( ITSM ) system incident and request...to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1,… more
- New York State Civil Service (Albany, NY)
- …arise* Receive and professionally and courteously address desktop support callstransferred by the Service Desk * Monitor ITSM work queues to ensure timely ... to:* Support DOH users and serve as client computing specialist * Review and respond to IT Service Management ( ITSM ) system incident andrequest tickets within… more
- New York State Civil Service (Rensselaer, NY)
- …group.* Receive and professionally and courteously address desktop support callstransferred by the Service Desk .* Monitor ITSM work queues to ensure timely ... limited to, the following:* Review and respond to IT Service Management ( ITSM ) system incident andrequest tickets...to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2… more
- 24 Hour Fitness, INC. (Carlsbad, CA)
- …stakeholders. * Project management: plan, execute, and monitor projects related to service desk improvement or implementation of new technologies. * ... Laurel Tree Lane Suite 100 Carlsbad CA 92011 The IT Provisioning and Logistics Specialist , plays a crucial role in ensuring the smooth delivery and deployment of IT… more
- NBC Universal (Englewood Cliffs, NJ)
- …related to system & project configurations, workflows, and permissions. + Track and manage service desk queues for timely resolution of user issues and requests. ... and Reporting: + Monitor system performance, usage patterns, and service desk queues to ensure smooth operation...Agile methodology or Scrum processes. + Background in IT service management ( ITSM ) using JSM or similar… more