- Lewis Tree Service, Inc (Rochester, NY)
- Description The Service Desk Lead is responsible for ensuring high-quality customer support for internal employees and maintaining exceptional service ... monitoring service progress, and communicating on status and resolution. The Service Desk Lead also contributes to process improvements, service … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- TEKsystems (Rome, GA)
- TEKsystems is looking for Service Desk Lead that will serve as the right-hand to the manager with all T 2/3 issues and as an escalation path for the team. ... Skills Needed: Help desk , Tier 2 Support, Windows 10/11, Active directory, M365, ServiceNow Pay and Benefits The pay range for this position is $30.00 - $35.00/hr.… more
- TEKsystems (Loveland, CO)
- Job Description: SAP Service Desk Team Lead Required Skills * 2+ years' experience as a LEAD on a service /support/help desk * The right candidate ... the team. The Team Lead should help motivate and support the service desk agents, ensuring that calls are dealt with promptly to the satisfaction of… more
- Robert Half Technology (Mcallen, TX)
- Description We are offering a position for a Service Desk Team Lead in the Financial Services industry, based in McAllen, Texas. This role is crucial to our ... work in the US Requirements * Minimum of 3 years of experience in a Service Desk Team Lead role within the Financial Services industry. * Proficiency in… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Doral, FL)
- …to 10% Type of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) ... organization located in Doral, Florida. As the Service Desk Lead at this location, you will be responsible for maintaining, analyzing, troubleshooting,… more