- SAIC (Reston, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading ... of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk who… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that provide… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- Looking for a Service Desk Lead to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... customer service , technical aptitude, experience as a service desk supervisor and a desire to...desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- SHI (Somerset, NJ)
- …Azure, O365, and Google Cloud account teams. + Support projects as assigned by the Service Desk Lead /Supervisor. **Qualifications** + Minimum of 2 to 5 years ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- CACI International (Doral, FL)
- …to 10% Type of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) ... organization located in Doral, Florida. As the Service Desk Lead at this location, you will be responsible for maintaining, analyzing, troubleshooting,… more