- Henry Ford Health System (Rochester Hills, MI)
- …Two (2) or more years of successful experience in the area of Service Desk , Help Desk , or IT Support responsibilities, or previously demonstrated success ... more experience working in a 24/7/365 health care environment help desk , service desk , or IT support position using phone, email, remote assist, and chat… more
- Koniag Government Services (Vienna, VA)
- …validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... holidays, three weeks paid time off, and more. The service desk representative is responsible... team. **Position Overview:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. +… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary Analyze, evaluate, and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity, ... with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment. Required Skills, Knowledge and… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- New York eHealth Collaborative (New York, NY)
- …as a liaison between IT Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and ensure that all IT ... IT budget as it relates to the Service Desk functions. + Direct staff in...and comments should be directed to the HR Department representative during your application, interview, and hiring process. NYeC… more
- TekSynap (Silver Spring, MD)
- …(currently v4) + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + ITIL 4 Foundation Certification ... foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer service… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …Systems, Information Technology, related field OR equivalent experience (may substitute 4 years additional service desk or IT experience for degree) + 3 ... Looking for a Service Desk Lead to work on...eligible + HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow +… more
- Adecco US, Inc. (The Woodlands, TX)
- …tablets, smart phones . Drive collaboration across internal and external customer service teams including practice IT , vendors, and other escalation points ... own onboarding specialist. **Job Description** As the Technology Solutions Field Service Associate, you are responsible for maintaining and coordinating the… more