- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Link Solutions Inc (Fayetteville, NC)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join our team ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you...Two (2+) years of IT experience within a Help Desk / Service Desk environment. Senior… more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- SF Fire Credit Union (San Francisco, CA)
- …in Information Technology, Computer Science or equivalent + Proven working experience in providing Service Desk support + Working knowledge of Jira ... balance. Is This the Career for You? The Service Desk Specialist is the initial support contact for problems or other reported issues regarding computers and… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support ...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Koniag Government Services (Carlsbad, NM)
- …April 4, 2025 **Tuknik Government Services,** a Koniag Government Services company, is seeking a Senior IT Help Desk to support **TGS** and our government ... Senior IT Help Desk Carlsbad, NM... support including, but not limited to, help desk , NOC center, service , desk ,...not limited to, help desk , NOC center, service , desk , and/or remote support .… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as...I/II service delivery. Operate the service desk and desk side support in order ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... working closely with Tier 2, Tier 3 and Vendor support groups; monitor Service Level Agreements (SLA's)...At least 8 years of experience working in a service desk environment + Availability to work… more