- Insight Global (Richmond, VA)
- Job Description Insight Global is looking for a service desk agent, Tier II , to support a service desk integration for the state of VA. This ... need to be familiar with network, security and support service operations. We can pay anywhere from $18 -...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- NuAxis Innovations (Beckley, WV)
- ** Tier II Service Desk Specialist** Location **Beckley, WV** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:**… more
- Insight Global (Marietta, GA)
- …A client of Insight Global in the IT MSP industry is looking to hire a Tier II Service Desk Technician to join their team. Day to Day responsibilities ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- TekSynap (Arlington, VA)
- …all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and log ... + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support, to include providing on-site services for ... Computer Equipment Support Operations II Location VA - Fort Eustis Job Code...shall provide desktop support services, respond to, and resolve service requests. + The ability to enter tasks into… more
- TEKsystems (Fort Mill, SC)
- …contacts from internal staff through multiple and all channels used by the Service Desk including phone, reservation, customer initiated incidents, and Chat * ... of the box for potential solutions or ideas around reducing volume to the service desk * Be aware of and assist leadership in driving automation and self-… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II ) + FSR / Service Desk Specialist II ... MEF ( Tier II ) + FSR / Service Desk Specialist III MEF ( Tier II ) + FSR / Service Desk Specialist Quantico, VA ( Tier II ) + FSR / … more
- Southern Company (Atlanta, GA)
- …Director is responsible for enterprise-wide end user support including leadership of the Technology Service Desk , Tier II Remote Support team, and ... and partner with decision makers across the company. Demonstrated Service Desk and End-user focused support team...support with a mix of phone, interactive chat, and self- service support. Ensure the Tier II… more
- Katmai (Orlando, FL)
- … Desk and training related materials. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier - II service desk . + Support customers with reported ... correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and...have strong working knowledge of Microsoft Office products. + Tier -I knowledge of hardware and/or software products required. +… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA...how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining… more