- Banc of California (Santa Ana, CA)
- …technical support to users of the company's network, software , and computer systems , performing routine Service Desk tasks, and participating in special ... groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible...Level 2 support to users for the company's networks, software , and computer systems ; answers questions of… more
- MPR Associates (Alexandria, VA)
- …computers, operating systems , application software , telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... to work. General Job Description The Service Desk Analyst will investigate and resolve the software...error while resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to… more
- Link Solutions Inc (Fayetteville, NC)
- …a Help/ Service Desk environment. Preferred: + BA/BS degree in IT Service Management, Computer Science, Information Systems , or a related field. + IAT ... Two (2+) years of IT experience within a Help Desk / Service Desk environment. Senior Level:...iPhone, and remote desktop (Citrix). + Experience providing quality service and support for mission-critical systems and… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Manager is responsible for the...office reporting to the Director of Technology & Information Systems . Duties/Responsibilities + Manage the daily operations of the… more
- State of Massachusetts (Chelsea, MA)
- …outcomes. *About the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support**Team*. The Service Desk Analyst is ... User Support Contact Center. The primary role of the Service Desk Analyst is to handle the...writing. . Knowledge of personal computers including hardware, operating systems and application software . . Understanding the… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative provides support for basic incident resolution and requests, including initial assessment, triage, research, and ... first-line troubleshooting and support for issues related to hardware, software , networking, and systems . This includes desktops,...combination of education and experience preferred + 1-3 years Service Desk experience required + 0-1 years… more
- Arena Technical Resources, LLC (Washington, DC)
- …used in a law firm or other professional services environment. - Experience using service desk management software to manage support requests and monitor ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...they are able to effectively use the firm's IT systems and provide high-quality customer service . -… more
- DriveTime (Tempe, AZ)
- …IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You and your ... areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** + Lead the ...and experience managing incidents, requests, and escalations through ticketing systems (eg, Jira Service Management, ServiceNow, Zendesk).… more
- General Dynamics Information Technology (Aberdeen, MD)
- …unable to resolve. + May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and ... related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **-...career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at… more
- Lewis Tree Service, Inc (Rochester, NY)
- Description The Service Desk Lead is responsible for ensuring high-quality customer support for internal employees and maintaining exceptional service ... point of contact for technical issues, this role provides leadership in managing service desk tickets, monitoring service performance, and ensuring timely… more