- Amazon (Arlington, VA)
- … Experience /Success and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager, transformations. product manager or ... an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable… more
- McAfee, Inc. (Frisco, TX)
- …not offering relocation assistance at this time. **About the role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify ... customer service support agents in-house to transform the Customer Experience Lab as we optimize the...processes and performance \#LI **_Company Overview_** McAfee is a leader in personal security for consumers. Focused on protecting… more
- Honeywell (Houston, TX)
- …for shaping and delivering tools and processes to deliver an exceptional end-to-end customer experience . Your role will include driving and leading the strategy ... As a Sr Director, Customer Experince (CX) here...behind Customer Experience including customer care...identify trends, opportunities, and areas for improvement in the customer journey. * Lead the development and maintenance… more
- Amazon (Arlington, VA)
- …customer personas and product categories to produce meaningful insights that drive improved customer experience . - Lead large and complex studies: Design ... is seeking a customer obsessed, technologically curious Senior Product Manager - Technical ( Sr . PMT) with hands-on experience and expertise to… more
- J&J Family of Companies (Raritan, NJ)
- …& Johnson is currently seeking a Senior Manager, MedTech Customer Experience Management Program NA TMO Lead (Project Butterfly) to join our team in ... solution Senior Manager, MedTech Customer Experience Management Program NA TMO Lead (Project...thousands of MedTech associates across all four regions. This leader in close partnership with the Executive SteerCo, Management… more
- ICF (Arlington, VA)
- Description ** Customer Experience Senior Advisor** @ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off ... and outside of an organization? We're currently hiring a Customer Experience Senior Advisor to...communication channels and materials (including but not limited to customer messaging, presentations, talking points, articles, leader … more
- Boehringer Ingelheim (Ridgefield, CT)
- …role is responsible for defining and driving the overall strategy related to Launch Excellence, Customer Planning and Customer Experience (CX) in the US, as ... high standards that are in place for Launch Excellence, Customer Planning and Customer Experience ,...the CX framework, principles and initiatives, and incorporation in customer -facing interactions. This pillar lead is responsible… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager, Customer Experience (CX) Strategy, you will design and implement strategies and ... better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience … more
- Amazon (Seattle, WA)
- …helping customers achieve their full potential? Do you have the business savvy, customer experience , contact center sales background, and skills necessary to ... justification proposal that articulates the quantitative benefits of a customer experience transformation based on Amazon Connect,...realizing the full value of Amazon Connect. As a leader , the BVS implements ways to scale their methodologies… more
- DoorDash (New York, NY)
- …and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design org. This role is hybrid, ... product strategy and we deeply believe that the best customer experience is the key to our...home. You're excited about this opportunity because you'll + Lead the user experience of products end-to-end,… more