- CACI International (Forest Heights, MD)
- …support of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound ... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Optiv (Overland Park, KS)
- …in the Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid ... to end users at Optiv for IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be required to address issues that are… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the IT Service Desk Analyst position is responsible for responding professionally and compassionately to internal and external ... electronic health records software and imaging software. The IT Service Desk Analyst position escalates...of issues and requests presented. Refers issues to more senior team members as appropriate. ** SERVICE ESSENTIAL… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- Insight Global (Jacksonville, FL)
- Job Description A client of Insight Globals is looking for a Service Desk Analyst to provide support for incident resolution and requests reported to the ... service desk . Responsibilities include assessment, triage, research, and resolution of incidents and requests regarding the use of application software products… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- TEKsystems (Neenah, WI)
- …you thrive in a fast-paced IT environment? We are seeking a highly motivated, innovative Service Desk Technical Analyst to provide phone, email, and onsite ... with corporate infrastructure projects. Under the general direction of the Service Desk , this position will provide technical support for user assistance in… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- ManpowerGroup (Farmington Hills, MI)
- …Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and improving the IT ... **Knowledge, Skills & Abilities** + 5 years information technology service management. + Previous success managing IT Service Management tools (eg, Freshservice,… more