- Amazon (Seattle, WA)
- …to customer service associate experiences and foundational technologies. As a Senior Applied Scientist , you'll own the definition and implementation ... love to talk to you! A day in the life A typical day for an Applied Scientist in the Customer Service's Data and AI team involves a combination of gaining… more
- Amazon (Seattle, WA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class ... AI agents that seamlessly integrate multimodal inputs like speech , images, and video, enabling natural, empathetic, and adaptive interactions. We leverage advanced… more
- Amazon (Seattle, WA)
- Description The Applied Scientist in Natural language processing (NLP) within Customer Engagement Technology, Self-Service and Automation team will work on ... in Java, C++, Python or related language - Experience in building speech recognition , machine translation and natural language processing systems (eg,… more
- Amazon (Seattle, WA)
- Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... and statistical approaches. About the team ACS support core customer segments in Stores, Digital, Devices, Video, Music, Amazon...Amazon Business and finally driver and delivery support. The Sr . Principal Scientist will be a technical… more
- Amazon (Santa Clara, CA)
- Description We are looking for a passionate, talented, and resourceful Senior Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural ... then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist , you will: - Develop innovative solutions to complex problems… more
- Amazon (Seattle, WA)
- …and build scalable solutions to eliminate systemic defects and prevent future issues. As a Sr . Applied Scientist , your role is pivotal in leveraging advanced ... every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos,...this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer … more
- Amazon (Bellevue, WA)
- …in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr . Applied Scientist with good analytical skills to help manage ... and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through...in this role will have significant impact to the customer experience, as it will have a major impact… more
- Amazon (Seattle, WA)
- Description We are looking for a Sr . Applied Scientist that will own scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the ... customer experience. The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific… more
- Amazon (Bellevue, WA)
- …on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer -obsessed Principal Applied Scientist with strong analytical skills ... delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery....in the final phase of delivery. As a Principal Applied Scientist , you will: 1. Address business… more
- Amazon (Bellevue, WA)
- …business from delivering 10B packages in 2023 to a projected 15B in 2028. The Senior Principal Applied Scientist for LM is responsible for providing ... stakeholders' decision-making processes adds another layer of complexity. The Senior Principal Applied Scientist drives...knowledge of the science and how it can be applied to balance the customer and driver… more