- Lumen (Jefferson City, MO)
- …connect the world and shape the future. **The Role** Working on larger and more strategic deals and being able to step in for the Strategic Solutions Executive ... in an efficient manner. Become a mentor for new team members joining as Specialist 1 roles to acclimate them to the SET process. **The Main Responsibilities** +… more
- Colgate-Palmolive (Scottsdale, AZ)
- …Identify strategic initiatives within ISR/IAM teams to increase customer engagement /revenue - targeted call lists, promotions, etc. + Analyze call statistics ... to ensure level of customer satisfaction + Handle customer escalations, communicate acct closures when warranted and flag accounts for diversion and report to… more