- HonorHealth (Phoenix, AZ)
- …additional hours as necessary. Responsibilities Job Summary The supervisor manages the Customer Navigation Center staff, balancing work queues, serves as ... least 3 years of experience in a lead or supervisor role within a call center / Customer...Road, east of the I-17, off the 101. The Customer Navigation Center is open… more
- Tufts Medicine (Lawrence, MA)
- …patient care. In addition, this role focuses on performing the following Care Navigation related duties include: Focuses on the patient's needs and helps guide the ... patients and customers when interacting with customers and patients. Provides excellent customer service and problem solving when issues arise. 2. Answers and… more
- Stanford Health Care (Newark, CA)
- …direct labor staffing requirements to promote excellent internal and external customer service, routing and navigation of incoming multi-media contacts ... levels, analyzing performance and trends to implement strategies that improve customer experience, reducing operating costs and/or agent time and attendance, and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …possesses outstanding customer service, technical aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to ... resolution. The Full-Time Service Desk Supervisor oversees level one service desk agents, serves as...as a technical escalate point of contact, and provides customer support, service and technical support through analysis and… more
- Corning Incorporated (Charlotte, NC)
- Supervisor , Customer Operations/Order Management **Date:** Feb 3, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 66681 ... Position** We are seeking a highly skilled and motivated Supervisor of Customer Operations to join our...experience in a Commercial role ( customer service/ customer experience/excellence) + SAP/ECC and Salesforce navigation … more
- Magellan Health Services (Norfolk, VA)
- …of Defense (DoD) protocol and staffs the cases with Regional Supervisor /Regional Director. + Communicates with Regional Supervisors and participates in regular ... requests as needed or at the request of the Regional Supervisor /Regional Director. + Participates in regular in-services/training, Quality Improvement committees,… more
- CHS (Clearwater, FL)
- …and Competencies:** + A minimumof at least 6 months working in an inbound Customer Service Center focused on health insurance or provider billing. + Strong ... **Overview** ** ** **Medical Insurance Call Center Representative | Member and Provider Services Representative**...product they offer. Each Team is managed by a Supervisor , responsible for delivering service excellence and is provided… more
- University of Utah Health (South Jordan, UT)
- …care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards ... and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. **Responsibilities** + Supervises the daily operations of the department including the… more
- Wells Fargo (Phoenix, AZ)
- …Representative to join our fast paced and exciting environment in our Contact Center supporting Banker Connection as part of Consumer, Small & Business Banking. This ... internal branch employees regarding consumer account transactions, procedures, system navigation , and issues, including escalations for complex issues and consumer… more
- Zufall Health Center (Franklin, NJ)
- …in English and Spanish + Be proficient in the use of computers, internet navigation and keyboarding + Have excellent customer service and interpersonal skills, ... supervision of the PCMH Care Coordinator (PCMH) or Site Supervisor and under a matrix system of supervision and...family cordially at every visit, using cultural sensitivity and customer service skills. At end of visit, escort patient… more