- Alight (IN)
- **Customer Care Quality Auditor (Voice)** **Job Description** + **Perform quality audits to analyze quality of calls.** + **Meet daily call audit targets.** ... + **Identify areas of improvement and provide actionable steps to improve quality .** + **Perform root cause analysis.** + **Actively participate and provide inputs… more
- Alight (IN)
- …if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service ( T3 )** The Analyst - Customer Service ... an informed decision + Maintain internal & client defined quality on calls + Understands and contributes positively in...decision. + Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. + Work… more
- CACI International (Alexandria, VA)
- …Travel: Local * * * **The Opportunity:** Seeking a motivated and detail-oriented business/systems analyst T3 to join our team. The ideal candidate will support ... Business Systems Analyst /Management Consultant Job Category: Information Technology Time Type:...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more
- Stanley Black and Decker (New Britain, CT)
- …and processes in Workday in partnership with your lead and Product Development analyst across teams + Partners and Collaborates with your Manager and Solutions ... their ongoing requests. + Collaborates with Tiered services and act as T3 technical support for issues related to business process configurations. Ensures issue's… more