- Leidos (Washington, DC)
- **Description** Job Description Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client ... to the customer's information. We are seeking a dynamic Service Desk Manager to join...for providing Tier 2/Tier 3 end user services and technical support. + Manage up to 15 direct report… more
- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job Location Albany or NYC Office - Albany or New York, NY Position Type Full Time Description New York eHealth ... Collaborative: Service Desk Manager New York...Experience and Skills: + Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or… more
- Leidos (Washington, DC)
- **Description** **Leidos has an exciting Service Desk and Incident Manager position which will be worked out of our customer's facilities in Washington, ... The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and...II/III personnel, to diagnose, determine corrective actions, and resolve technical and end-user problems in a customer service… more
- SAIC (VA)
- …processes and strategies with an emphasis on timely IT services and support. As Service Desk Delivery Manager , you will oversee Multi-Client Experience ... who address user inquiries via phone, email, and our online portal. Our Multi-Client Service Desk team serves as the interface for IT support, facilitating… more
- TekSynap (Washington, DC)
- …systems, ensuring efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk ,… more
- System One (Cedar Knolls, NJ)
- Job Title: MSP Service Desk Manager Location:...(Managed Service Provider) environment, preferably in a service desk or technical support ... Overview: We are seeking a motivated and experienced MSP Service Desk Manager to join...and Tier 2 Desktop Engineers, ensuring they provide excellent technical support and customer service . + Handle… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... of Travel: None Anticipated Posting End: 3/31/2025 The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT Help Desk ... by resolving issues promptly and handling user inquiries, incidents, and service requests efficiently. + **Problem-Solving:** Analyzes technical problems to… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT ... Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and… more