- IBM (Poughkeepsie, NY)
- …design and implementation of systems/subsystems, then acts as an interface to field support in resolving complex client problems. Product Engineering provides ... across teams to present a unified analysis to the client in critical situation support . Product Engineers also participate in Early Ship Programs (ESPs) in… more
- Merck (Rahway, NJ)
- …on driving continuous improvement and implementing best practices in technical support and product stewardship. + Professional certifications (eg, RAPS, ... of Device Product Stewardship will be responsible for leading a technical support and product stewardship for several key products in the company's… more
- Power Device Corp (Bohemia, NY)
- …Mentor, coach, and train engineers to facilitate greater levels of technical and professional achievement. + Support legacy product lines and resolve new ... as a valued member of the team. Key Position Accountabilities: + To take primary technical leadership in the design, management, and support of our Synchro /… more
- Google (Boulder, CO)
- …or equivalent practical experience in technical support , professional services, software development, or product operations management. + Experience ... support and help, representing their needs with our product partners and proposing fixes and features that elevate... customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough… more
- Ricoh Americas Corporation (Duluth, GA)
- **POSITION PROFILE** The Field Specialist I, Advanced Product Technical Support , provides telephone "hotline" product technical service support ... technical service issues by developing hardware, software, or product -specific solutions. + Maintains and updates technical ...automation industry, including at least 1 year as a Product Support Specialist or equivalent. + Certifications… more
- Ferguson Enterprises, LLC. (Cohoes, NY)
- …can believe in. Ferguson is currently seeking to fill an immediate need for an HVAC Technical Support Product Specialist. As a Product Specialist, you ... mini split HVAC applications + Create and maintain consultative technical support relationships with new and existing...order to the delivery and beyond + Continually improve product knowledge in order to promote a professional… more
- Ricoh Americas Corporation (Duluth, GA)
- **Job Title:** Specialist II, Technical Product Support **POSITION PROFILE** The **Specialist II, Technical Product Support ** provides high-level ... support calls (telephone, voicemail, email) in a timely, professional manner. + Assesses issues and provides assistance using...+ 5 years of experience as a systems or technical specialist or equivalent support experience. +… more
- Ricoh Americas Corporation (Duluth, GA)
- …5+ years of relevant experience in service repair and maintenance + 1+ year in a Product Support Specialist or equivalent technical support role + ... lab environment. Additionally, the role may involve providing pre-sales technical support and guidance to the sales...cases when needed + Develop hardware/software solutions for moderate technical problems + Maintain and update product … more
- Comcast (Atlanta, GA)
- …at Comcast. **Job Summary** Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. ... and its customers and produces strategic, cost-effective solutions. + Provides timely, technical support and problem resolution for field service questions. +… more
- The Eastwood Company (Pottstown, PA)
- …problem solving and helping others? Then you've found your dream job - Eastwood Technical Support Advisor To help our customers Do the Job Right, and ... experience a positive Customer experience, our Technical Support Advisor assists in navigating our...goals. + Provide information learned from customers to our product team, continuing to strengthen the quality of the… more