• Telephony SME

    UNIVERSAL Technologies, LLC (New York, NY)
    UNIVERSAL Technologies is seeking a Telephony SME for an onsite position in New York, NY. Candidates with an active LinkedIn account is preferred. WHO WE ARE: ... + Generous Paid Time Off/Holiday Policy SCOPE OF SERVICES: As a Telephony SME , your responsibilities include: + Reviewing business and requirements analysis and… more
    UNIVERSAL Technologies, LLC (02/05/25)
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  • Technical Instructor SME - Telephony

    Nightwing (MD)
    …civil, and commercial markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing ... technical equipment training and support for DoD elements. A candidate for this position is a graduate of the Interagency Training Center's Basic Technical Operations (BTOC) course (or equivalent) and have at least 6 years of practical experience. Duty… more
    Nightwing (01/24/25)
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  • Telephony Business Analyst

    Insight Global (Zionsville, IN)
    …to drive adoption and effective use of telephony tools. Serve as a subject matter expert , providing guidance on best practices, governance, and ... relationships across business units, acting as a trusted advisor on telephony capabilities and digital transformation. Collaborate with stakeholders to understand… more
    Insight Global (02/06/25)
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  • Manager, Collections Transformation

    PenFed Credit Union (San Antonio, TX)
    …transformation initiatives across all Collection's functions. The ideal candidate will serve as a Subject Matter Expert ( SME ) for all technology-related ... with the organization's transformation goals. + Serve as the Subject Matter Expert ( SME...and the optimization of tools used in collections, including telephony , SMS, text, chat, and other communication channels. +… more
    PenFed Credit Union (01/26/25)
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  • Assistant Director of Information Technology

    Fair Haven Community Health Care (New Haven, CT)
    …with the Director, supports Cisco telephony related technology and acts as the subject matter expert on specific telephony technologies. + Design ... and recommend new products + Expand knowledge of current systems to become a SME in those areas + Expand knowledge on and research new healthcare technology +… more
    Fair Haven Community Health Care (12/05/24)
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  • Computer Support Specialist

    Leidos (Washington, DC)
    …Asset/Property management support. The technical support requirements include but are not limited to Subject Matter Expert ( SME ) technical support in the ... problems concerning their Windows and UNIX workstations by providing subject matter expertise in the existing areas...and Military personnel from the perspective of being the SME for this support and will play a key… more
    Leidos (02/08/25)
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  • Salesforce Architect/Release Specialist (Remote)

    ICF (Reston, VA)
    …communication, decision making and problem-solving skills. Communications is key, for as Salesforce Subject Matter Expert ( SME ), you will help ... maximize their Salesforce investment. This is a client facing SME role where you will support the client in...party solutions like Docusign, eSignLive, Own Backup & Recovery, telephony systems, etc. + Experience with Mulesoft and APIs… more
    ICF (12/13/24)
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  • VoIP SBC Engineer

    Leidos (Odenton, MD)
    **Description** The Digital Modernization Sector at Leidos has an opening for a subject matter expert of Session Border Controllers (SBCs) on the DISA ... individuals including customers and vendors, but primarily with our subject matter expert teammates. In...SBCs and element and network management system product + Telephony Routing and Translations skills + Experience working with… more
    Leidos (02/07/25)
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  • Application Development Lead- IVR Call Center, VP

    Citigroup (Irving, TX)
    …in programming of software applications + Experience in managing and implementing successful projects + Subject Matter Expert ( SME ) in at least one area ... and customer needs. + Oversee the integration of IVR systems with telephony platform, CRM, databases, and other enterprise systems to provide seamless functionality.… more
    Citigroup (01/29/25)
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  • Senior CIP Analyst - NERC

    Orlando Utilities Commission (Orlando, FL)
    …Monitoring Center such as responding to Cyber Security automated system alerts; + Perform as cyber Subject Matter Expert ( SME ) on the OUC Cyber Incident ... to, the following: + Equipment (ie Wireshark [Ethernet network Sniffing], IP telephony ); + Cisco firewalls and switches command line expertise; + Related industry,… more
    Orlando Utilities Commission (11/16/24)
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