• Tier 1 Support

    Robert Half Technology (West Des Moines, IA)
    Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
    Robert Half Technology (04/09/25)
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  • PC Support 1

    Insight Global (Davidson, NC)
    …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
    Insight Global (04/15/25)
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  • Member Support Analyst MFA Specialist…

    Robert Half Technology (Nashville, TN)
    …and Single Sign-On (SSO) to join our team. In this role, you will provide Tier 1 technical support for our members and suppliers, resolving incidents and ... per week + Work Schedule: Monday-Friday, 7:30 am-4:30 pm Key Responsibilities + Provide Tier 1 technical support and resolve service requests related to… more
    Robert Half Technology (03/20/25)
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  • Network Analyst - OSC ( Technical Customer…

    Quality Technology Services, LLC (Suwanee, GA)
    …vary **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... is utilized for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service Desk experience, over… more
    Quality Technology Services, LLC (03/31/25)
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  • Information Technology Customer Support

    KBR (Bethesda, MD)
    …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
    KBR (02/20/25)
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  • Support Technician Warehouse

    Southern Glazer's Wine and Spirits (Shakopee, MN)
    …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
    Southern Glazer's Wine and Spirits (04/11/25)
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  • Customer Service Representative

    BlackBox (Miami, FL)
    …of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff....+ 1 + years of customer service or technical support experience. Technology Services or Managed… more
    BlackBox (03/19/25)
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  • Technical Support Manager

    Hidden Level (East Syracuse, NY)
    …and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction ... various environments. As we expand, we're looking for a Technical Support Manager to join our Service...**What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven… more
    Hidden Level (02/12/25)
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  • Member Support Analyst

    HCA Healthcare (Nashville, TN)
    …part of our team. **Job Summary and Qualifications** The Member Support Analyst provides Tier 1 technical support as well as overall HealthTrust ... an organization that invests in you as a **Member Support Analyst** ? At HealthTrust, you come first. HCA...manage expenses and enhance performance. HealthTrust, in collaboration with 1 ,800 hospitals and health systems, offers a specialized group… more
    HCA Healthcare (03/23/25)
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  • Service Desk Technician

    Jack Henry & Associates (Springfield, MO)
    …it without you. Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message ... their computers. Technicians will escalate issues that extend beyond Tier 1 responsibilities. An excellent Help Desk...a minimum of 18 months of experience in a technical support environment. + Minimum of 12… more
    Jack Henry & Associates (04/11/25)
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