- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Candela Corporation (Marlborough, MA)
- …setting remote access, and monitoring system health. . Serve as anescalation point ( tier 2 and 3) for the helpdesk team to solve end-user requests. . Take ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support… more
- Distributed Solutions Inc. (Reston, VA)
- …with polygraph + 2 + years prior of documented work experience as Helpdesk Lead . + Understanding of Ticketing systems. + Experience with logic structures. ... and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3… more
- Public Consulting Group (Astor, FL)
- …use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- LifeCenter Northwest (Bellevue, WA)
- …phone, helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + ... Troubleshoots computer problems and maintains records via helpdesk . + Determines source of computer problems, ie, hardware, software, network, and user. + Consults… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- NANA Regional Corporation (Alexandria, VA)
- …including generating annual preventive maintenance work orders and delivering Tier 2 troubleshooting assistance to global userbase. **Qualifications** ... Tuvli is looking for a STOC/CMMS Watch Stander / Helpdesk Support to work in Springfield, VA. To join...take action to address problems or issues. + Perform Tier I troubleshooting, including server resets (Citrix), big brother… more
- Leidos (Washington, DC)
- …be worked out of our customer's facilities in Washington, DC.** The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote ... Tier 1 Help Desk Agents to manage performance to...contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact… more