- NTT DATA North America (Washington, DC)
- …part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Tier 3 Help Desk - US Citizen to join our team ... helpdesk knowledge bases and support processes. + Coordinating with Tier 3 and 4 teams to escalate...is a part of NTT Group, which invests over $ 3 .6 billion each year in R&D to help… more
- Imagine One Technology & Management (Lexington Park, MD)
- Imagine One is currently seeking a ** Tier 3 Help Desk Engineer/Information Systems Security Specialist (** HD Eng/ISSS **)** who will be supporting cloud ... Information Technology (IT) efforts. The HD Eng/ISSS will provide Tier 3 customer support, along with security...Microsoft cloud and endpoint security systems + Experienced with Help Desk operations and Information Technology Service… more
- Louisiana Department of State Civil Service (New Orleans, LA)
- …advanced system/equipment maintenance upgrades such as new major versions and data migrations. Provides Tier 3 help desk support; may also provide ... IT Statewide Engineer 1- 3 (OTS-NCS) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4895939) Apply IT Statewide... Tier 2 help desk support when needed and/or oversee… more
- SAIC (Charleston, SC)
- …phases. + Deliver technical assistance and structured training for end-users. + Diagnose and resolve Tier 3 help desk escalations. + Conduct performance ... degree and five (5) years or more experience; or Master's degree and three ( 3 ) years or more experience. + Relevant professional experience may substitute for degree… more
- NTT DATA North America (Alexandria, VA)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Tier 2 Help Desk Analyst to join our team in Alexandria, ... Virginia (US-VA), United States (US). The Tier 2 Help Desk Analyst...is a part of NTT Group, which invests over $ 3 .6 billion each year in R&D to help… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established… more
- T and T Consulting Services (San Antonio, TX)
- …**Required Skills & Qualifications:** + 3 + years' experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience with ... in the ARNORTH G-6 Information Technology Division at three ( 3 ) locations on Joint Base San Antonio, Fort Sam...Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum… more
- T and T Consulting Services (San Antonio, TX)
- …**Required Skills & Qualifications:** + 3 + years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience with ... in the ARNORTH G-6 Information Technology Division at three ( 3 ) locations on Joint Base San Antonio, Fort Sam...Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum… more
- Baird & Warner (Chicago, IL)
- …and On Call schedule as needed. + Field and complete incoming tier 3 requests from the Help Desk and Dev OPS teams. + Contribute to IT projects related ... Acts as an escalation point (L3) for our internal Help Desk . + Fill in as back...internal reference of best-practices. + Field and complete incoming tier 3 requests or IT Operation requests.… more