- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- Robert Half Technology (Des Moines, IA)
- …A leading healthcare provider is expanding its IT team and is seeking a Help Desk Technician to manage Tier 1 and Tier 2 support tickets while delivering ... Description Position: Help Desk Technician -- Direct Hire Permanent Location: Des Moines,...ensuring timely and accurate resolutions. * Provide exceptional customer service to end-users, including remote and onsite support. *… more
- Insight Global (Chicago, IL)
- Job Description Client Support Analyst will provide complete client support services to a diverse client base. This individual will be a key contributor to providing ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...role or a Bachelor's Degree in Computer Science (ideally tier 1 or 2) -2-3 years of experience in… more
- Robert Half Technology (Atlanta, GA)
- Description We're looking for an experienced Tier II Help Desk Technician to join our growing IT team. You'll serve as an escalation point for Tier I support ... communication, and the ability to work independently. Responsibilities: + Act as Tier II escalation for end-user technical issues + Troubleshoot and resolve Windows… more
- UCLA Health (Los Angeles, CA)
- …of the Technical Service Delivery (TSD) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned ... geographical region, which may require a technician to travel to various sites as needed to...various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but… more
- Robert Half Technology (Atlanta, GA)
- Description We're seeking a motivated Tier 1 Help Desk Technician to provide first-line support in a primarily Windows-based environment. You'll assist end users ... troubleshoot hardware and software problems, and escalate complex issues to higher- tier support when necessary. Responsibilities: + Provide Level 1 technical support… more
- UCLA Health (Los Angeles, CA)
- …of the Technical Service Delivery (TSD) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned ... geographical region, which may require a technician to travel to various sites as needed to...various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but… more
- BrightSpring Health Services (Detroit, MI)
- …little things make the biggest difference. Our mission is to provide top- tier treatment rooted in evidence-based ABA principles, celebrating everyday successes. We ... a dedicated reception team who keep daily operations running smoothly. + Behavior Technician Hiring & Training - Our recruiting and training team leads the hiring,… more
- CVS Health (Farmers Branch, TX)
- …management, and being an Escalation Point for both IT ServiceDesk Team and Desktop Technician I roles. Within End User Services, Service Desk and Desktop ... and internal users. This role's primary responsibilities are providing tier 3 application support for our external clinicians on...number of applications. You will take direct escalations from Service Desk which may on occasion require you to… more