- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Koniag Government Services (New Cumberland, PA)
- …**Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Analyst Tier II with a Secret security clearance to support **KMS** ... weeks paid time off, and more. Seeking driven, detail-oriented Tier 2 Help Desk Technician to join...and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- The Cigna Group (Whitestown, IN)
- …innovate, create, and inspire. The Electro-Mechanical Technician (Automation Engineer Senior Analyst ) is a Tier 1 responder who is primarily responsible for ... Mechanical systems on highly automated equipment. In addition, Electro-Mechanical Technician conducts troubleshooting and advanced repair and maintenance of… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our ... our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- Koniag Government Services (Baltimore, MD)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or...HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- Convey Health Solutions (Chicago, IL)
- The Enterprise Support Analyst is a technical position responsible for the daily operation, administration, monitoring, and maintenance support of local and remote ... including Azure cloud services and Microsoft 365 applications. The analyst performs various troubleshooting, problem-solving, and monitoring tasks, logging and… more