- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource and… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Desktop Support Technician. This person will be working primarily by themselves and the only physical ... . Skills and Requirements 10+ years of experience within help desk or desktop support Expert in MacBook/Apple Experience troubleshooting software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- State of Colorado (Denver, CO)
- … help desk tickets on behalf of the partners and works collaboratively with the Tier III Help Desk when issues cannot be resolved at other levels. ... desk tickets on behalf of the partners and works collaboratively with the Tier III Help Desk when issues cannot be resolved at other levels. +… more
- Koniag Government Services (New Cumberland, PA)
- …its validity._ **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Analyst Tier II with a Secret security clearance ... weeks paid time off, and more. Seeking driven, detail-oriented Tier 2 Help Desk Technician...if needed, and maintain inventory/shelf stock. Escalates tickets to Tier III or interfaces with third-party providers… more
- TekSynap (St. Louis, MO)
- …Solutions for the Information Technology Enterprise III (SITE III ).TheTier II Help Desk System Administrator provides Tier I and II technical ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier II Help Desk System Administrator is expected tobe able to: + Uses automated information… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- TEKsystems (Colorado Springs, CO)
- …Defense Intelligence Agency, DIA, Tier 1, Entry-level Top Skills Details help desk ,customer service,windows 10 Additional Skills & Qualifications What I need ... at Tier 2. Efficiently escalates to higher Tier III when required. - Documents incidents...date A+, HDI, ITIL Foundation OR Microsoft 365 Skills help desk , customer service, windows 10, TS/SCI,… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology ... opportunity. The successful candidate will be instrumental in providing multi- tier technical support, resolving complex issues, and ensuring excellent customer… more
- Robert Half Technology (Jacksonville, FL)
- Description We are offering an engaging opportunity for a Help Desk Analyst III in Jacksonville, Florida. The role entails taking care of customer inquiries, ... more time-intensive tasks to appropriate team members * Escalate complex issues to Tier 2/3 support teams when necessary * Monitor and manage the ticket queue… more