- Hackensack Meridian Health (Edison, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst,** you will utilize ... will offer a hybrid schedule. **Responsibilities** A day in the life of a ** Workforce Management ( WFM ) Real Time Analyst** , at **Hackensack Meridian**… more
- Amazon (Dallas, TX)
- …eliminating them. Workforce Analysts support the MHLS team by providing a workforce management system needed to maintain a productive and effective ... team members across geographies * To mentor and support Workforce Analysts and Real Time Analysts Basic...end to end projects or programs * Knowledge of workforce management programs * Expert knowledge of… more
- Amazon (Dallas, TX)
- …looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs ... to detail * Ability to multitask Basic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's… more
- Guardian Life (Bethlehem, PA)
- …experience in the WFM field, including forecasting, scheduling, reporting, and real -time management . + Understanding of standard approaches to workforce ... this role, you will report to the **Head of Workforce Management , Group Benefits** and will serve...targets. + Establish standard processes for scheduling, adherence, and real -time management . + Facilitate reporting and analytics… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …+ Bachelor's degree + Expert knowledge of call center technology, including call routing, workforce management , and call center telephony required. + 5+ years of ... + 2+ years of business experience as a manager/supervisor. + Experience with Workforce WFM technology platforms, processes and systems, and tools is required… more
- Stanford Health Care (Newark, CA)
- …Avaya, CMS, Simon, WFM , etc.) + Experience and skill in workforce optimization management + Strong problem-solving/decision-making skills + Proven ability to ... will do** + Provides supervision and support to ECC WFM Team's day to day operations. + Partners with...ECC Operations leadership to strategically plan, forecast, and manage workforce . + Manages real -time workloads monitoring (call… more
- NextEra Energy (Juno Beach, FL)
- …improve our agent experience and customer service delivery. Responsibilities: Workforce Management & Scheduling: o Utilize NICE CXOne WFM [or similar ... of the US economy with our goal to reach Real Zero carbon emissions from our operations by 2045...center operations and best practices * Proven experience with workforce management ( WFM ) software and… more
- SMBC (White Plains, NY)
- …workloads including scenario planning + Assist with sustaining common workforce management tasks (reporting, identifying trends, mastering the WFM tools and ... Business Management , and will be responsible for aligning IT Workforce Management with ITIL (Information Technology Infrastructure Library) practices,… more
- The LEGO Group (Boston, MA)
- …the experience for store colleagues, shoppers, and consumers. + Experience with UKG Pro WFM as a workforce management solution. **Additional details on this ... define and implement a globally coherent labor strategy and workforce management solutions to enhance store operations...inquire about job opportunities. Just imagine building your dream career. Then make it real . **Join the LEGO(R) team… more
- Intuit (San Diego, CA)
- …Network capacity decisions and improve business outcomes. + Technical understanding of upstream workforce management ( WFM ) value chain to own the ... Overview Intuit's Expert Network Real Time Operations team is looking for a...at scale. The successful candidate will partner with Product Management , Product Development, Service Delivery, Partner Management ,… more