- Hackensack Meridian Health (Edison, NJ)
- Workforce Management ( WFM ) Real Time AnalystHMH HOSPITALS CORPORATIONEdison, New Jersey Apply ... to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst,** you will utilize workforce… more
- Cardinal Health (Atlanta, GA)
- …scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management ( WFM ) + Real time monitoring of the day-to-day business ... field preferred + Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management ( WFM ) preferred + Experience with Verint or other … more
- Huntington National Bank (Flint, MI)
- Description Summary: The Workforce Management Manager ( WFM Manager) is responsible for overseeing all aspects of workforce management , including ... including Coordinators, Planners, Specialists, and Leads. + Develop and implement workforce management strategies to optimize staffing levels and performance.… more
- Amazon (Arlington, VA)
- …eliminating them. Workforce Analysts support the MHLS team by providing a workforce management system needed to maintain a productive and effective ... team members across geographies * To mentor and support Workforce Analysts and Real Time Analysts Basic...end to end projects or programs * Knowledge of workforce management programs * Expert knowledge of… more
- Paylocity (Schaumburg, IL)
- …preferred, or equivalent experience. + Minimum of 2-3 years of experience in a workforce management or contact center operations role, with a strong focus on ... mitigate impact. Discretion and Impact: + Continuously seek opportunities to improve real -time management processes, tools, and techniques to enhance operational… more
- Amazon (Dallas, TX)
- …MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm potential ... operations - Experience with HR processes and systems - 1-3 years of WFM Management experience Preferred Qualifications - Experience with process improvement and… more
- Aston Carter (Chicago, IL)
- … Workforce Management AnalystJob Description Support Contact Center Workforce Management ( WFM ) processes, including forecasting, scheduling, intraday ... issues, providing suggestions for improvement. Responsibilities + Support Contact Center Workforce Management ( WFM ) processes including forecasting,… more
- DoorDash (Tempe, AZ)
- …rapid escalation during disruptions. This role delivers critical operational insights, addressing real -time workforce needs to meet SLAs. You'll collaborate with ... demands of an ever changing and scaling organization. About the Role As a WFM RTA Manager, you will provide strategic leadership and day-to-day oversight for RTA… more
- Sedgwick (Orlando, FL)
- …customer experience. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Determines overall strategy of the workforce management ( WFM ) team and their work for a ... and experience required to include six 7+ years of workforce management ( WFM ) experience in...skills with experience in forecasting, capacity planning, scheduling, and real -time management . + Proven ability to collaborate… more
- Access Dubuque (Dubuque, IA)
- …customer experience. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Determines overall strategy of the workforce management ( WFM ) team and their work for a ... and experience required to include six 7+ years of workforce management ( WFM ) experience in...skills with experience in forecasting, capacity planning, scheduling, and real -time management . + Proven ability to collaborate… more